Privacy Policy
Last updated:
1. Data controller
VIMESO.marketing, CVR 35124225, Merkurvej 2, 4200 Slagelse, Denmark. Contact: support@hispoke.com. We are the data controller for information processed in connection with your purchase and licence.
2. What data a purchase involves
Payment is handled by Stripe, which collects your email address, your billing address and - if you provide it - company name and VAT number. Stripe issues a receipt and an invoice with VAT itemised. Only Stripe sees your card details; they never reach us. We receive and store your email address, your Stripe purchase ID and your licence key.
3. What we do NOT process
Your speech, your dictations, or the content of what you write. That stays on your Mac and is only sent to OpenAI, directly, through your own key. The app has no telemetry, no user account and sets no cookies. For cookies on this website, see the cookie policy. If you use hiSpoke in a business and dictate information about other people, you are the data controller for it - see clause 6 of the terms.
4. What the app sends off your Mac
To OpenAI, using your own API key: the recorded audio, the raw text, the words from your Dictionary as spelling help, and the active mode’s prompt. For reminders it also sends your Mac’s date and time so that "tomorrow at 9" can be understood. On each keypress an empty warm-up request goes to OpenAI so the connection is ready - with no content. To hispoke.com: an update check that sends no version, no ID and no content, and a daily fetch of the list of closed licence keys. Nothing is sent there either - the app downloads the whole list and compares it locally, and the list contains only random key IDs, never email addresses. Our hosting does see the IP address, as any web server does.
5. What is stored locally
History, dictionary, snippets, modes, reminders, the usage estimate and settings live in a database on your own Mac. Audio files are never stored. The database is not encrypted by the app, but is protected by your macOS user account - and by FileVault if you have it enabled. You can clear the history in the app at any time.
6. Processors and data location
Stripe (payment and invoicing), Resend (receipt and licence email), Supabase (licence key database, hosted in the EU - Ireland) and Vercel (hosting plus visitor statistics). Each processes data under its own data processing agreement and standard contractual clauses. If you say yes to marketing, we also send your visit and any purchase to Meta Platforms in the US - both from your browser and from our server. That happens only with your consent, and you can withdraw it at any time. See the cookie policy for the details.
7. Your rights
You can request access to, rectification of, or deletion of your data under GDPR at any time. Email support@hispoke.com. Deletion of licence data is carried out manually on request.
8. Retention
Purchase data is kept as long as Danish bookkeeping law requires. Licence data is kept so we can resend your key and provide support, and is deleted on request beyond what bookkeeping law requires.
9. Complaints
If you are unhappy with how we handle your data, email support@hispoke.com. You can also complain to the Danish Data Protection Agency (Datatilsynet), datatilsynet.dk.
Seller
VIMESO.marketing · CVR 35124225 · Merkurvej 2, 4200 Slagelse · support@hispoke.com