License & account
Your key, how many computers the license covers, and what to do about refunds.
Where do I find my license key?
It was emailed to you right after purchase - search for the sender hiSpoke. The receipt page shows it too, but only for 24 hours after the purchase.
Where is the key stored?
Locally on your Mac, once you’ve entered it in the app. It never sits on our servers beyond the issuing record tied to your purchase.
I got a new computer
The licence may be used on up to 2 of your own Macs. Just enter the key on the new machine - it is verified on your Mac and works offline. Email support@hispoke.com if you need to go beyond two.
Can I get a refund?
Yes. You get a 14-day satisfaction guarantee. Email support@hispoke.com within 14 days of your purchase and we refund the full amount - no reason needed. The licence key is closed once the money is on its way back, and the app stops working.