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License & account
Your key, how many computers the license covers, and what to do about refunds.
Where do I find my license key?
It was emailed to you right after purchase - search for the sender hiSpoke. The receipt page shows it too, but only for 24 hours after the purchase.
Where is the key stored?
Locally on your Mac, once you’ve entered it in the app. It never sits on our servers beyond the issuing record tied to your purchase.
I got a new computer
Your license covers up to 2 of your own Macs. Just enter the key on the new machine. Need to go beyond two - because you sold the old one, say - email support@hispoke.com.
Can I get a refund?
Email support@hispoke.com. Since hiSpoke is a digital product delivered immediately, you don’t have a statutory right of withdrawal by default - but write to us, we always take a look.