Troubleshooting

The most common issues - and the fix.

fn doesn’t work

Check that Accessibility is enabled for hiSpoke in System Settings, and restart the app after granting access.

The microphone doesn’t respond

Check that hiSpoke has microphone access in System Settings → Privacy & Security → Microphone.

Text isn’t inserted

Some apps block clipboard-based insertion - try Cmd+V manually right after releasing the key.

Error from OpenAI

Check that your API account at platform.openai.com has a remaining balance.

The app won’t open ("can’t be verified")

hiSpoke is signed and notarized, so this shouldn’t happen. If it does: right-click the app → Open, and confirm in the dialog.

My license key isn’t accepted

Check that the whole key is there - copy it from the receipt email without leading or trailing spaces. Still stuck? Email support@hispoke.com.

Something else? Email support@hispoke.com